Royal Square Hotel website

Royal Square Hotel website

Bar/Waiting Staff

Full job description

Job Summary
We are seeking a dedicated and enthusiastic Server to join our dynamic team. The ideal candidate will have a passion for hospitality and a commitment to providing exceptional guest services. As a Server, you will play a crucial role in ensuring that our patrons enjoy a memorable dining experience. You will be responsible for taking orders, serving food and beverages, and maintaining a clean and welcoming environment.

Duties

  • Greet and seat guests in a friendly manner, ensuring they feel welcomed.
  • Take accurate food and drink orders using the restaurant’s point-of-sale system.
  • Serve food and beverages promptly and efficiently while ensuring presentation meets our culinary standards.
  • Provide recommendations on menu items, including upselling specials to enhance the dining experience.
  • Maintain knowledge of food safety practices to ensure compliance with health regulations.
  • Assist in food preparation as needed, ensuring that all dishes are prepared according to recipes and standards.
  • Manage time effectively to ensure timely service during busy periods.
  • Handle guest inquiries and complaints with professionalism, providing help where necessary to resolve issues.
  • Keep the dining area clean and organised, including clearing tables and resetting them for new guests.

Experience

  • Previous experience in a restaurant or hospitality environment is essential.
  • Basic maths skills for handling transactions accurately.
  • Strong time management skills to efficiently juggle multiple tasks during service periods.
  • A background in culinary arts or food preparation is advantageous but not required.
  • Excellent communication skills with an emphasis on guest interaction and service excellence.
  • A keen interest in the hospitality industry with a desire to learn and grow within the role.

Join our team as a Server where your contributions will be valued, and you will have the opportunity to develop your skills in a vibrant restaurant atmosphere!

Job Types: Full-time, Part-time

Pay: £23,000.00-£24,000.00 per year

Expected hours: 25 – 40 per week

Additional pay:

  • Performance bonus
  • Tips

Benefits:

  • Company pension
  • Discounted or free food
  • Free parking
  • On-site parking
  • Profit sharing
  • Referral programme

Schedule:

  • Weekend availability

Experience:

  • Hospitality: 2 years (preferred)
  • Bartending: 1 year (preferred)

Work Location: In person

Job Category: restaurant
Job Type: Full Time
Job Location: Birmingham

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