Sky has confirmed existing customers will face an average increase of 6.2% in their TV and broadband bills from April.

Sky TV and broadband customers have been handed “five ways” to escape an April bill hike. Sky has confirmed existing customers will face an average increase of 6.2% in their TV and broadband bills from April.

Sky’s Chief Operating Officer, Devesh Raj, commented on Tuesday (February 4): “From April, our TV and broadband packages will increase by an average of 6.2%, which is either in line with or lower than other providers.”

Sky is writing to all customers to let them know how much bills will be increasing at least 30 days before they take effect. The latest increase comes after the cost of contracts were raised by an average of 6.7% last year, and a hefty 8.1% in 2023.

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Haggle

Money Saving Expert explained: “Sky tends to hike TV and broadband prices every year. So if you’re out of contract, or you have the right to leave penalty-free, use the price hike as leverage when wielding the powerhouse weapon you possess – haggling.”

One MSE reader said: “After reading your article on haggling for a better deal I thought that I’d give it a go with my Sky package for TV, Broadband and landline telephone. I was just out of contract so I contacted Sky and told them that I was leaving.

“I hardly had to speak as the Sky Customer Service agent walked me through my contract. I changed nothing in my bundle. The final upshot was that by taking on a new contract for eighteen months I am set to save £1,470. Happy viewing!”

Sky deals

New customers signing up to Sky’s fibre broadband deals can rest easy knowing their fees won’t increase for two years months, with the website clearly stating ‘price locked for 24 months’ on select packages.

Sky’s broadband plans now start at £26 per month for the 75Mbps option, increasing in £1 increments up to the £28 150Mbps plan. For those seeking even faster connections, there are options including 300Mbps for £30, 500Mbps for £34 and an impressive 900Mbps for £44.

Move to a better deal

Sky customers have 30 days to get out of their contract without being hit with an exit fee. It means a customer who received an email on March 15 has until April 14 to change their contract fee-free.

Sky’s price lock also applies to select TV and broadband bundles, including the £41 Ultimate TV and Full Fibre 100 Broadband plan. This package offers more than 140 channels, including Sky Atlantic, as well as Netflix and Discovery+ via Sky Stream, in addition to 100Mbps broadband.

However, it’s only available on five packages: Full Fibre 100, Full Fibre 75, Full Fibre 150, Full Fibre 300, and Full Fibre 500.

Downgrade

Sky’s ad skipping costs £4 a month, so to check what your options are, you will need to contact Sky and analyse your package. You may find ways of saving. An MSE reader wrote: “Thanks so much for telling us to haggle. We were paying £106 per month for Sky Broadband and TV. We went through the process of leaving and were eventually offered a better TV deal and upgraded to Superfast Fibre Broadband for £64 per month. A yearly saving of £504. Thanks again.”

Cancel

Two million Sky TV customers who could quit their contract penalty free ahead of April 1, avoiding the 6.2% bill hike. One MSE reader wrote: “Hi there, my Sky fixed deal for £40 a month came to an end and was told it would rise to £58 a month. I rang to cancel and was then quoted £43 a month to which I agreed.

“I rang back the next day to say I had changed my mind and still wished to cancel but was asked if I would reconsider if they reduced my multiroom subscription by a further £5.50 taking my monthly payment down to £37.50.

“A no brainer I think and a result!”