Royal Square Hotel website

Royal Square Hotel website

HMRC issues warning over messages which you ‘must not open or reply to’


To safeguard against such scams, HMRC insists it will “never ask for personal or financial information when we send text messages.”

HMRC issues warning over messages which you ‘must not open or reply to’

HMRC has warned against scammers who mimic messages to taxpayers – but pack them with malicious links. To safeguard against such scams, HMRC insists it will “never ask for personal or financial information when we send text messages.”

The guidance for Child Benefit recipients adds: “We advise you not to open any links or reply to a tax message claiming to be from HMRC that offers you a tax refund in exchange for personal or financial details.”

Online you can get contact details if you have a query about Self Assessment, tax credits, Child Benefit, Income Tax (including PAYE) and tax for employers (including employers’ PAYE) as well as National Insurance, VAT and the Construction Industry Scheme.

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You can also check emails from HMRC that you think might not be genuine and any other taxes or HMRC services. You can also get help with signing in and using HMRC online services, for example if you’ve lost your user ID, password or activation code.

You’ll usually have the option to contact HMRC through an online form, webchat, by phone or by post. You can get extra support if your health condition or personal circumstances make it difficult when you contact HMRC.

Contact the relevant HM Revenue and Customs (HMRC) helpline if you’re unhappy with the service you’ve received. HMRC has guidance about how they’ll deal with your complaint and what happens next.

There’s a separate process for complaints about HMRC online services and reporting serious misconduct by HMRC staff. You get Child Benefit if you’re responsible for bringing up a child who is under 16 and under 20 if they stay in approved education or training

Only one person can get Child Benefit for a child. There’s no limit to how many children you can claim for. The weekly allowance is £25.60 for the eldest or only child, and then £16.96 per additional children.



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